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Best Review App for Shopify to Boost Customer Trust 2024

By: Tasmia Sharmin

Boost customer trust in your Shopify store with the best review app for Shopify. Discover top-rated apps to enhance your customers’ trust!

Are you struggling to turn casual browsers into loyal customers for your Shopify store? The secret to unlocking this magic lies in boosting customer trust; one crucial ingredient for achieving that is showcasing genuine customer reviews and ratings.

As an online retailer, customer trust is everything. Shopify Review Apps can help you increase trust in your brand and products through product reviews. This powerful “social proof” not only helps to sway potential buyers but also provides you with golden insights into how you can elevate your products and services. So, how do you choose the best Shopify review app to sprinkle some fairy dust onto your customer review process?

That’s exactly what we’re here for! We’ve compiled a list of the top-performing Shopify review apps that can turn this hurdle into a walk in the park. These stellar apps have been tested, refined, and tailored for both budding entrepreneurs and seasoned eCommerce veterans. 

Join us right now!! 

As we dive into the world of customer reviews, discover how they can skyrocket your sales and unveil which Shopify review app could be your magic wand.

Best Shopify Review Apps

Best Shopify Review Apps

The best Shopify Review Apps are essential tools to consider for every online store owner who wants to boost customer trust and significantly increase sales. In today’s competitive online market, having an effective review app plays a crucial role in ensuring that your potential customers have a reliable source of authentic reviews to ease their purchasing decisions.

Some noteworthy Shopify Review Apps include:

Best Review App for Shopify: is a highly-rated Shopify review app with impressive features and benefits, making it an excellent choice for e-commerce store owners looking to bolster their online reputation and customer trust.

Its features include:

  • Review Generation: makes it easy for businesses to collect customer reviews through the web, email, push, and SMS messages. This comprehensive approach ensures that no potential review slips through the cracks.
  • Rich Media Reviews: This app supports text, photo, and video reviews, allowing customers to express their thoughts and experiences in multiple formats. This diverse range of content makes reviews more engaging and impactful for potential buyers.
  • Affordable Pricing: With a free plan available, as well as a paid plan costing only $15/month, is a cost-effective solution suited to businesses of all sizes.
  • Efficient Customer Support: The app offers 24/7 email and chat support to resolve any issues promptly, ensuring a seamless experience for its users.

In a nutshell, is an affordable, feature-packed review app that can significantly enhance the credibility and trustworthiness of your Shopify store. By facilitating efficient review collection and showcasing diverse, rich media content, can be a valuable tool for driving conversions and boosting customer satisfaction. 

Best Review App for Shopify: has emerged as a top choice for Shopify store owners seeking a reliable and efficient review app. With its plethora of features and benefits, has become invaluable to businesses looking to boost sales, customer trust, and social proof marketing.

Some of the highlights that make stand out:

  • Seamless Integration with Platforms: Easily synchronize reviews from multiple platforms like AliExpress, Amazon, and Unicom dropship with just one click.
  • Proven Track Record:’s team has a history of helping brands scale profitably through high-performing strategies.
  • Full Customer Journey Support: The app offers solutions for customer acquisition, retention, and lead nurturing using email, SMS, and automation services.
  • Exceptional Customer Experiences: Users have applauded the app’s superior customer service, fast response times, and great results. is a fantastic choice for Shopify store owners in search of the perfect review app. Its user-friendly design, seamless platform integration, and outstanding customer support make it a popular option for businesses looking to improve their conversion rates and build trust among their potential customers. Give a try, and watch your brand thrive with the power of social proof. 

Best Review App for Shopify: Rivo

Rivo is one of the top Shopify review apps that is specially designed to attract more potential buyers and boost customer trust. With its comprehensive features and various benefits, Rivo is certainly the go-to review app for many Shopify store owners.

Some of the features and benefits include:

  • Seamless Review Collection: Rivo allows users to collect text, image, and video reviews effortlessly from their customers, providing valuable insights about the products to potential buyers.
  • Customization Options: Store owners can choose from various widget styles, themes, and colors to ensure the app seamlessly integrates with their store’s aesthetic.
  • social media Sharing: Rivo enables shop owners to share positive customer reviews across various social media platforms like Twitter, Facebook, and Instagram, increasing the store’s visibility and credibility.
  • Rich Snippets for SEO: The app supports Google-rich snippets, which helps improve the store’s search engine rankings by displaying ratings and stars in Google search results.
  • Responsive Customer Support: Rivo offers exceptional 24/7 customer support, ensuring that store owners get timely assistance whenever needed.
  • Unlimited Orders & Emails: All Rivo plans come with unlimited orders and request emails, providing flexibility and scalability as the business grows.

Rivo offers an extensive range of features, making it one of the best Shopify review apps on the market, aimed at boosting customer trust and increasing sales.

Best Review App for Shopify: Revie

Revie is an exceptional Shopify review app designed to boost customer trust and enhance the overall shopping experience. This app differentiates itself from its rivals by providing an extensive list of useful features and advantages.

Here’s a breakdown of its most prominent features and advantages:

Seamless Integration: Revie easily integrates with Shopify stores, allowing merchants to effortlessly collect and display genuine customer reviews on their product pages.

Photo and Video Reviews: With Revie, customers can share visual evidence of their satisfaction, further establishing credibility and trust in your products.

Customizable Review Widget: Revie offers a fully customizable review widget to showcase positive feedback on your online store, allowing merchants to maintain a consistent design and aesthetic.

Incentive System: Encourage customers to share their experiences by offering them incentives such as exclusive offers in exchange for submitting a review.

User-friendly Dashboard: Monitor and manage reviews with ease using Revie’s intuitive dashboard, designed for stress-free and efficient handling.

Improved SEO: Utilize the power of customer reviews to enhance your store’s search engine rankings and attract more organic traffic.

Adopting Revie as your Shopify review app increases customer trust and strengthens your brand’s reputation, leading to improved conversions and, ultimately, higher sales.

Best Review App for Shopify: Junip

Junip is a powerful review app designed to help e-commerce stores collect and display customer reviews seamlessly and effectively. Certainly, Junip is a top choice for any Shopify store looking to boost customer loyalty with its impressive features and benefits.

Some of the features and benefits of Junip:

  • Easy integration: Junip seamlessly integrates with your Shopify store, making setup and implementation a breeze.
  • Customizable email designs: Junip allows you to create fully customized email designs that complement your brand identity, making it more likely for customers to respond to review requests.
  • In-depth review content: By prompting specific questions, Junip encourages customers to provide more detailed and informative reviews, giving potential buyers valuable insights into your products.
  • Display widgets and media galleries: Use Junip’s in-built display widgets and media galleries to showcase your reviews in the way that you want them.
  • Scalable pricing plans: Junip offers a 14-day free trial, and the Essential Plan starts at $19/month for up to 200 orders/month. As your eCommerce business grows, you can opt for higher-tier plans that cater to your increasing order volume.
  • Measure performance: Junip’s review performance dashboards help you monitor the effectiveness of your review request emails, allowing for ongoing optimization and better results.

Junip’s features make it an ideal choice for any Shopify store that wants to enhance its customer review process, ultimately leading to increased trust and conversions. 

Best Review App for Shopify: HelpfulCrowd

HelpfulCrowd is a popular Shopify review app known for its comprehensive features and benefits, ultimately helping businesses boost customer trust and sales. By integrating this app, online store owners can leverage the following advantages:

  • Seamless integration: HelpfulCrowd easily integrates with existing Shopify stores, ensuring a hassle-free experience for online retailers.
  • Customizable widgets: Online store owners have the flexibility to customize the appearance of the review widget according to their website’s design and branding.
  • Automated review requests: HelpfulCrowd sends automated emails or surveys to customers, encouraging them to leave product reviews, thus maximizing the possibility of obtaining valuable feedback.
  • Importing existing reviews: Merchants have the option to import existing customer reviews from platforms like AliExpress and Amazon. This provides readily available social proof for potential customers.
  • In-depth analytics: The app offers insights and analytics on customer reviews, enabling store owners to make necessary improvements and adjustments to their product offerings or customer service.
  • Boosts search engine ranking: Search engines such as Google often consider customer reviews when ranking websites. HelpfulCrowd’s ability to gather and display reviews can contribute to higher search rankings for your Shopify store.

HelpfulCrowd can be a crucial asset to your Shopify store, providing valuable social proof and insights to help you improve your business, drive sales, and build customer trust. 

Top Free Review Apps for Shopify

Top Free Review Apps for Shopify

Shopify store owners looking for the best free review apps to boost customer trust are in luck, as several excellent options are available. Among the top apps to consider are the following:

Fera Product Reviews:

With a store rating of 4.9 stars and over 4,700 reviews, Fera offers features such as importing reviews from Google, Facebook, and Trustpilot, sending automated review request emails, and offering incentives for customers to leave reviews.

This highly-rated app has a store rating of 5.0 stars and boasts over 12,400 reviews. is ideal for stores that need a high volume of review requests, including unlimited requests for any plan.

With a store rating of 4.7 stars and approximately 5,900 reviews, is built for Shopify retailers of all sizes. The app offers incentives for customer photos and videos and requires a business plan for video reviews.

In summary, Fera Product Reviews,, and are among the top free review apps for Shopify that can help boost customer trust in your store. Integrating these apps into your eCommerce store better supports customers’ purchasing decisions and enhances overall brand reputation. 

Features to Consider When Choosing a Review App

Features to Consider When Choosing a Review App

It is crucial that you choose the finest Shopify review app possible, paying close attention to the features that will most benefit your customers. Important characteristics include:

Integration capabilities:

The review app should be able to easily integrate with your Shopify store theme and import reviews from various sources like Google, Facebook, AliExpress, Amazon, eBay, and Etsy. Also, ensure that it allows customizable reviews.

Price and Plans:

Pricing and customer support are crucial factors when choosing the best review app for your Shopify store. Opt for an app that allows flexibility in its pricing plan to cater to your business needs. Before committing to a plan, ensure the option of a free trial is available.

Customization options:

Allow you to customize the appearance of the review widget to match your website’s design and branding seamlessly.

Automated review request emails:

The app should be capable of sending automated emails to your customers, encouraging them to leave reviews, and increasing the number of reviews you receive by over 30%.

Incentives for customers:

Offering incentives like discounts or coupons for customers who leave reviews with photos and videos can help increase customer engagement and generate more content for social proof.

SEO benefits:

Product ratings not only enhance trust among potential customers but they also help in improving your website’s search engine visibility.

Customer support:

Customer support is crucial when selecting the best review app for your Shopify store. Ensure pricing options align with your business goals, and look for reviews from other users.

Ease of Use:

To choose the best review app for your Shopify store, consider features like star ratings, photo/video reviews, customization options, pricing, integration with your store, ease of use, and customer support. Look for user-generated content (UGC) options like social media integration or Q&A with reviews. Don’t forget to read reviews and ratings from other store owners.

Urgency and social proof:

The review app should enable you to display the popularity of your products running low, inspiring more purchases through scarcity and social proof.

Ways to Increase Shopify Reviews

Ways to Increase Shopify Reviews

Building a strong customer review base on your Shopify store can significantly enhance customer trust and boost sales.

To encourage more reviews, there are several strategies you can employ:

Offer incentives:

Customers that take the time to post a review should be rewarded for their effort in the form of discounts, incentives, or special promotions. This will entice more people to share their thoughts about your products, ultimately increasing the number of reviews you receive.

Send post-purchase follow-up emails:

Emailing clients at just the right moment to get feedback is an excellent strategy. Timing is crucial; usually, sending an email about 1-2 weeks after the purchase has been delivered works best.

Utilize social media:

Encourage customers to tag your brand and leave reviews on social media platforms. You can then repost their feedback to increase your online presence and make it visible to potential customers.

Make the review process easy:

Ensure your review app has a simple interface, allowing customers to submit their feedback quickly and conveniently.

Highlight reviews on your store:

Display positive reviews prominently on your homepage, along with product pages, to catch the attention of potential customers and increase trust in your brand. Showcasing social proof can have a major impact on your store’s success.

By using these techniques, you may significantly boost your Shopify store’s review count and so strengthen your brand’s reputation.

What are the benefits of using a review app on my Shopify store?

Integrating a review app into your Shopify store offers numerous advantages that can positively impact your online business. Here are some key benefits worth considering:

Boost sales and conversions:

According to Trustpilot, displaying product reviews and ratings from satisfied customers attracts potential consumers, leading to higher sales and conversions.

Enhance trust and credibility:

Showcasing real reviews from actual customers helps establish trust and reinforces your brand’s credibility. After all, potential customers are more likely to make a purchase when they see others have had positive experiences with your products.

Increase customer engagement:

Featuring photo and video reviews not only engage customers and encourages more interaction but also makes the reviews more reliable and captivating.

Improve SEO with rich snippets integration:

Review apps that enable rich snippets allow your store’s product reviews and ratings to be displayed on Google Search and Google Shopping, ultimately driving more organic traffic to your website.

Incentivize customers with rewards:

Offering incentives like discounts to customers who leave reviews can help increase your store’s retention rate and boost repeat purchases.

Easy migration and customization:

Top review apps offer smooth integration with Shopify and allow easy customization to align with your brand’s visual identity.

As we can see, incorporating a review app into your Shopify store can significantly contribute to your store’s success and growth through increased trust, engagement, and sales. 

Examples of Great Reviews

Examples of Great Reviews

To showcase great customer feedback on your Shopify store, consider using various forms of user-generated content (UGC), like product reviews or photo reviews. Verified buyer reviews and social proof like third-party integrations with Google or Facebook can increase trust with potential buyers. Utilizing these different types of UGC can lead to higher conversion rates and boost SEO for your online store.

Product Images

Enhance customer trust and engagement with high-quality product images on your Shopify store. Visual representation of the product helps customers make informed purchasing decisions. Authentic customer images increase review credibility and build trust with potential buyers.

Customer Feedback

To increase customer trust and loyalty, businesses must prioritize collecting and displaying customer reviews on their Shopify store. You can build social proof by showcasing positive feedback through widgets on your product page or homepage. Use this information to improve SEO and showcase user-generated content (UGC) across Facebook, Instagram, Twitter, Google Shopping, and other platforms.

Ratings and Stars

Shopify review apps provide businesses with customizable star ratings that match their brand aesthetics, automate review requests, and respond to customer feedback for effective social proof. Clear images showcasing the product’s features and benefits add authenticity to reviews and build trust with potential customers. Higher star ratings can increase trust, boost sales, improve conversion rates, and enhance product value perception through improved SEO rankings on Google Shopping search results pages.

FAQs About Best Shopify Review Apps

FAQs About Best Shopify Review Apps

Can I customize the appearance of the review app on my website?

Customization is a crucial aspect to consider when choosing the best review app for your Shopify store. The appearance of the review app should blend seamlessly with your website’s design and reflect your brand’s aesthetic. Many top-rated Shopify review apps offer the possibility to customize the appearance to ensure it complements your website and meets your branding requirements.

For instance:

  • * Fera Product Reviews allows users to choose from stunning built-in themes to display reviews, ensuring a consistent and visually appealing experience for your customers.
  • * provides full review request customization in their paid plans, allowing online merchants to tailor review widgets to their specific needs and preferences.
  • * offers built-in widgets that are easily customizable, allowing you to change designs per your brand’s requirements.

By selecting a Shopify review app with customization options, you can create a cohesive and professional appearance, enhancing customer trust and strengthening your brand identity. 

What are the best ways to get customers to leave reviews on my Shopify store?

Your Shopify store should encourage customers to leave reviews in order to increase customer trust and sales. Few strategies to help you motivate your customers to share their valuable feedback:

  • Provide an excellent consumer experience by ensuring your products are of high quality, offering competitive pricing, and maintaining excellent customer service. Someone who has had a good experience is more inclined to tell others about it.
  • Send personalized follow-up emails after a purchase, inviting customers to leave their reviews. Make it easy to share their thoughts by providing direct links to the review section on your store.
  • Offer incentives like coupons, discounts, or exclusive offers to customers who provide reviews. This not only encourages them to leave feedback but also promotes repeat business and customer loyalty.
  • Utilize the power of social proof by showcasing existing reviews prominently on your store, demonstrating that you value customer opinions and fostering a sense of community.
  • Integrate review apps, which are designed to collect and display product reviews, photo reviews, and video reviews, to make the reviewing process seamless and user-friendly.

Implementing the right strategies and using the best apps can significantly boost the number of reviews your Shopify store receives.

What is the importance of Reviews for Shopify Stores?

  • Building trust and credibility: When customers see genuine reviews by other shoppers, they are more likely to trust your brand and products.
  • Boosting conversion rates: Reading positive reviews influences prospective customers to make the purchase, thus increasing your conversion rate.
  • Driving repeat purchases: A satisfied customer who has contributed a review is more likely to return for future purchases, as they feel valued by your brand.
  • Enhancing SEO: Reviews help improve your store’s search engine visibility since search engines favor user-generated content.

Reviews play a role in establishing trust, nurturing customer relationships, and boosting your Shopify store’s sales. Utilizing a review app on your store is essential to harness the power of user-generated content and enhance your brand’s credibility. 


In conclusion, incorporating a review app is essential to boost customer trust in your Shopify store. Research shows that about 95% of customers refer to online reviews before purchasing, and a 5-star rating increases the likelihood of purchase by 270%. By showcasing top reviews and social proof, your credibility as a business will see a significant improvement, instilling confidence in potential customers.

From our data research, Loox and Growave are among the best Shopify review apps available to boost trust and grow sales. Some features to consider when choosing a review app include:

– User-friendly interfaces

– Functions like photo and video reviews

– Scheduling email reminders to collect reviews

– Customizable widgets

– Integration with other popular Shopify plugins

Remember, investing in a review app is a long-term strategy, and focusing on building trust with real user reviews allows for increased sales and overall success. Don’t overlook the power of online reviews in your journey to greater customer trust and sustainable business growth. 

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